Skip to main content
I
infog66753164
Participant
August 12, 2020
Answered

Problem with Quicktime screen recording files

  • August 12, 2020
  • 6 replies
  • 2433 views

I have been recording some videos on my browser with Quicktime. 
I wanted to import them in Adobe After Effects (17.1.2) and edit them. Unfortunately some of them didn't work. I have tried changing the fps in the sequence, exporting them with Adobe Media Encoder to .mp4 (they are origionally .mov). I have tried clearing my cache, updating, turning my laptop on and off. But nothing seems to work. The quicktime files work and play well on quicktime player, but once imported in AE it starts lagging or doesn't move at all, or just becomes a green image. 

How can I make this work?

I have:
Adobe After Effects 2020 17.1.2
MacOS Catalina 10.15.6

This topic has been closed for replies.
Correct answer infog66753164

I was able to find a temporary solution. Exporting them with VLC to .m4v files worked. Still looking for solution to just make them work without exporting them.

6 replies

Harold Silva
Community Expert
Harold SilvaCommunity Expert
Community Expert
September 6, 2021

Lo que yo haria seria importarlos a Premiere oara ver si no se dañaron durante la captura, muchas veces suele pasar que se capturan con un frame rate variable y eso dificulta la reproduccion, Si los acepta, exportalos nuevamente e podras seguir trabajando en after sin problemas.

Saludos

Harold Silva B.
L
lidia0D45
Participant
September 6, 2021

Hi, I finally tried Exporting them with VLC to .m4v files, choosing the first option: H.264 + MP3 (MP4). It works fine when I added the assets in AE and then export the final video.

Warren Heaton
Community Expert
Warren HeatonCommunity Expert
Community Expert
September 2, 2021

Right-click in the Finder and choose Encode Selected Video Files.  I'd go with PreRes since you're using it as source footage in AE. 

    R
    Rolyn22257155nkif
    Participant
    December 15, 2021

    Lifesaver! TY!

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      September 2, 2021

      Agree with what RobShultz suggested. Check out the following article for more details: https://community.adobe.com/t5/premiere-pro-discussions/faq-issues-with-screen-recorded-footage-in-premiere-pro/td-p/10874355 

      Let us know if there are any other questions.

       

      Thanks,

      Nishu

      R
      Community Expert
      RobShultzCommunity Expert
      Community Expert
      September 2, 2021

      Videos from the web can be tough because of Variable Frame Rate and other issues. I recommend running your problem videos through the free app Hand Brake to a fixed frame rate format and then taking them into AE.

        I
        infog66753164AuthorCorrect answer
        Participant
        August 12, 2020

        I was able to find a temporary solution. Exporting them with VLC to .m4v files worked. Still looking for solution to just make them work without exporting them.

          T
          tn_say
          Participant
          March 29, 2021

          I am having the same problem. I still haven't found a solution. Did you find a solution?

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices