Skip to main content
Loonatiq
Loonatiq
Participant
September 1, 2022
Answered

The composition is duplicated when adding in Media Encoder

  • September 1, 2022
  • 1 reply
  • 443 views

Hello. I encountered such a problem that when sending a composition for rendering to the media encoder, two compositions appear. This happened when upgrading from version 22.4 to 22.6. I suspect that this is possible due to some saved settings. But I later reinstalled the app without saving any settings.
How can this problem be solved? I will be grateful

I am attaching a video of how it works. The result is the same both through the menu and through the keyboard shortcut Ctrl+Alt+M

This topic has been closed for replies.
Correct answer nishu_kush

Hi Viktor5C17,

 

Welcome to the community.

Could you try resetting the preferences of Media Encoder? Here's how

Note: Resetting the preferences will remove all your custom presets.

Let us know if it helps.

 

Thanks,

Nishu

1 reply

nishu_kush
Community Manager
nishu_kushCommunity ManagerCorrect answer
Community Manager
September 1, 2022

Hi Viktor5C17,

 

Welcome to the community.

Could you try resetting the preferences of Media Encoder? Here's how

Note: Resetting the preferences will remove all your custom presets.

Let us know if it helps.

 

Thanks,

Nishu

    Loonatiq
    LoonatiqAuthor
    Participant
    September 2, 2022

    Thank you! this solved the problem

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices