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Participant
December 5, 2021
Question

the problem with the purchase

  • December 5, 2021
  • 2 replies
  • 164 views

hello, I bought adobe after effects from you, but they still offer me to buy it in creative cloud. I bought a subscription for 1,662 rubles . What should I do?

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2 replies

Community Expert
December 5, 2021

Are you signed in with the same e-mail that you purchased the subscription with?

Mylenium
Legend
December 5, 2021

Check your network stuff first:

 

How to fix network connectivity issues when downloading Adobe apps

 

Mylenium