Skip to main content
E
Enora25199696hvdh
Participant
July 11, 2022
Question

Unable to generate the image when exporting After Effects project

  • July 11, 2022
  • 3 replies
  • 193 views

I can't export my afetr effect file to media encoder. An error message is displayed "Unable to generate the image". But I don't understand why.
Has this ever happened to anyone ?

Thank you 

 

Title edited by Mod.

This topic has been closed for replies.

3 replies

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
July 12, 2022

If you are a Windows user, you launch AfterFX.exe by Run as administrator (Right-click) . This may work.

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
July 11, 2022

Hi Enora25199696hvdh,

 

Welcome to the community.

As the expert suggested, update your GPU driver. If that doesn't help-

  • Are you using any third-party plug-ins?
  • Have you tried exporting using After Effects Render Queue instead of Media Encoder?
  • What are your system specifications (CPU, GPU, RAM, OS)?

Let us know, we're here to help.

 

Thanks,

Nishu

Mylenium
Mylenium
Legend
July 11, 2022

Update your system's graphics driver and check the hardware acceleration options in AME and AE.

 

Mylenium

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices