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Question

Who is playing Jumanji with the after effects? what did they do to the app crashes all the time

Forum|Forum|4 years ago
October 26, 2021
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Who is playing Jumanji with the after effects? what did they do to the app crashes all the time

Error or problem

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Legend

Hi larrymalave,

Sorry to hear about the crash. Could you share more details?

What are your system specifications (CPU, GPU, RAM, OS)?
What's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-effects-you-re-using/td-p/9972137
Do you see any error message or crash report?

We're here to help, just need more info.

Thanks,

Nishu

larrymalaveAuthor

Participant

The last version, adobe mysteriously deleted all previous versions of apps

[image: image.png]

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Larry Malave
Art Director

Personal info removed by Mod.

larrymalaveAuthor

Participant

The app throws me errors when I open some files, when I try to kerning the
fonts sometimes it doesn't, sometimes it just doesn't open, I deleted and
reinstalled the app, I have no idea why I delete the previous versions,
sorry for the firm in the last mail, i have a MSI ge66 raider i7 1070H, 32
gb ram ddr4, 2070 super, every drivers UP, windows 10 64 bits