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New_guy1
Inspiring
November 30, 2016
Question

A friend cannot access any Adobe forums - How to solve?

  • November 30, 2016
  • 2 replies
  • 248 views

I have a co worker who just registered with Adobe, verified her email address and can't seem to log in or posts to the forums.

Not in Photoshop or here or anywhere.

When she tries to log in she keeps getting the message in the graphic below.

She cleared her cookies too. Cleared everything in the browser.

Used another browser too.

Tried another pc too.

Could it be her yahoo email domain?

    This topic has been closed for replies.

    2 replies

    Adobe Employee
    December 2, 2016

    Hi,

    Please advise your friend to try logging into https://accounts.adobe.com/profile and set/change the forum screen name.

    Regards,
    Sharad

    Lilybiri
    Legend
    November 30, 2016

    Is she behind a firewall that blocks sites?

    New_guy1
    New_guy1Author
    Inspiring
    November 30, 2016

    Nope.  Same office as me.