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Inspiring
December 27, 2016
Answered

Button to Toggle closed captions not working

  • December 27, 2016
  • 3 replies
  • 882 views

When I 'Show Playback Control' with CC activated, my captions work as expected. However, I don't want to use the skin, so I've set up a button to Toggle the 'cpCmndCC' variable. Problem is, when I click the button and the caption window appears, only the very first caption displays, and the subsequent ones never do.

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Correct answer Lilybiri

"Is this a shape button timed for the rest of the project, on the first slide? I can see that it is not on the master slide."

It is! I guess I need a new Master for the slides that contain video, and place the button there.


That is the problem with those 'basic' videos, they always miss explaining the 'why'.

The option 'Continue playing the project' is only necessary when you have a pausing point, but don't want to release the playhead, it should remain at that pausing point. Typical example: when you have a dashboard with several items to be clicked, and those items all have the same pausing point you have to uncheck that option. That way the user will be able to click all the clickable items, since the playhead will not move, but remains at the same frame, which will be the last frame of the active part of the clickable items. If you check  Continue... the user would be able only to click one item, because the playhead would be released and then will be in in the inactive part for all the clickable items.

In this case you need to have no pausing point, and the project flow should be normal since you don't want the user to click a Continue button as well. An example of a toggle button can be to open/close a TOC in overlay: while being open, you don't want the project to continue so you'll uncheck Continue playing the project. But when closing the TOC project should continue playing. In that case you need a conditional action, it will not work with your simple action Toggle cpCmndTOCVisible.

3 replies

sebrameAuthor
Inspiring
December 27, 2016

Hmmm...just checked the 'Continue Playing the Project' checkbox, and now it works. However, the instructor in the tutorial specifically said to 'uncheck' this box when using slide navigation other than the Playback bar.

sebrameAuthor
Inspiring
December 27, 2016

Grrr...I got excited because I hadn't even noticed the Pause. However, after removing it, still only the first caption shows, and remains the rest of the video.

I got this method from a tutorial on Lynda.com, but I'm certainly open to better ways. I'll give Lilybiri's a try.

Lilybiri
Legend
December 27, 2016

Normally it should work as well, is not changing the state of the button which I prefer.

Is this a shape button timed for the rest of the project, on the first slide? I can see that it is not on the master slide.

sebrameAuthor
Inspiring
December 27, 2016

"Is this a shape button timed for the rest of the project, on the first slide? I can see that it is not on the master slide."

It is! I guess I need a new Master for the slides that contain video, and place the button there.

Lilybiri
Legend
December 27, 2016

Can you show the action you used for the Toggle button? Something like in this article:

1 action = 5 Toggle Buttons - Captivate blog

Which version are you using, please?

sebrameAuthor
Inspiring
December 27, 2016

Sorry, using Version 9. Here is the Action dialog for the Button.

Lilybiri
Legend
December 27, 2016

It could work, but I always prefer a conditional action as you can see in that article for which I provided a link. Is that button pausing perhaps? Check for the Pause symbol in its timeline or on the Timing Properties panel. This could explain why only the first caption appears, since you are pausing the slide by that shape button.


Why not put that shape button on the Master slide, also without a pause?