Skip to main content
sarayootm45817436
Participant
July 19, 2015
Answered

Can't open captivate 7 / win8 64bit after reinstall ?

  • July 19, 2015
  • 2 replies
  • 267 views

when I'm try to open it show only logo CP7 and loading........

But first time (3 month ago) it work.

    This topic has been closed for replies.
    Correct answer sarayootm45817436

    Thanks this post.

    Captivate 7 cannot launch - problem with temp file

    2 replies

    sarayootm45817436
    sarayootm45817436AuthorCorrect answer
    Participant
    July 19, 2015
    RodWard
    Community Expert
    Community Expert
    July 19, 2015

    Reset your Preferences folder:

    See Troubleshooting tip # 8 here:

    Basic Captivate Troubleshooting Techniques | Infosemantics Pty Ltd

    sarayootm45817436
    Participant
    July 19, 2015

    ‌tip # 8 not  work for me .Thank for your help.