Cannot view PDF in LMS on tablet

Question

Simple learning project includes Web Object = PDF file (this means readers can print the content)

Load project into Scorm = works fine

Load project into LMS (Taleo) and works fine on PC but error = Cannot read PDF on Samsung Tablet (company issue)

Has anyone had issues with tablets and embedded PDF files?

Using Captivate 9. LMS = Oracle Taleo

richard_r1 · Answer

I think I have found the answer to this:

All works fine on PC mac and on iPad

Problem is with Android WHEN the PDF is triggered from a browser page where the user had to login.

The issue is android security layer that is calling for a password - hence the display = 'not pdf format' (it is likely html)

Only solution is to download the pdf separately onto the tablet and point at it - or better still get everyone an iPad

hope this helps others

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