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G
gvla
Inspiring
November 1, 2016
Answered

Captivate 9: Voices have been downloaded to my computer but do not appear in Captivate for usage.

  • November 1, 2016
  • 1 reply
  • 614 views

Captivate 9:  I have loaded additional voices and installed the installer.  Unable to get to voices to show in Captivate for selection.  They are visible in the directory just not in Captivate.    Can someone list the steps I need to take to move them into Captivate so I can use them?  Thanks.

    This topic has been closed for replies.
    Correct answer gvla

    Hi Gretchen,

    I would request you to contact us at Contact Customer Care for this issue. We will be more than happy to assist you.

    Regards

    Ashish Kumar


    Hi Ashish...

     

    Thank you for your assistance.

    1 reply

    A
    Adobe Employee
    Ashish.K
    Adobe Employee
    November 2, 2016

    Hi Gretchen,

    Please confirm if you are using Windows or Mac machine. In case of Windows please let me know if you have installed 32bit or 64bit version of Captivate?

    Regards

    Ashish

    G
    gvlaAuthor
    Inspiring
    November 2, 2016

    Hi.

    It is Windows/64.  Thanks.

    A
    Adobe Employee
    Ashish.K
    Adobe Employee
    November 4, 2016

    Hi Gretchen,

    I would request you to contact us at Contact Customer Care for this issue. We will be more than happy to assist you.

    Regards

    Ashish Kumar

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