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August 21, 2015
Answered

Display issues in Chrome and Firefox, no issues in Edge. Help?

  • August 21, 2015
  • 2 replies
  • 337 views

I've published a project and uploaded it to our server, when I run it I get this:

It should look like this:

Any ideas on where to start dealing with this? It's the first time I've ever had to tell a client to open something in IE...

This topic has been closed for replies.
Correct answer TLCMediaDesign

And your not seeing errors in Chrome or Firefox after to fix the noteOn?

By the way, along with changing noteOn and noteOff, you should also change webkitAudioContext to AudioContext; You can use the monkeypatch to take care of all of the issues with the audio.

I also unminify the CPXHRLoader.js, gets rid of some errors.

Can you remove that background and see if it is causing the issue.

2 replies

BDuckWorks
Inspiring
August 21, 2015

By Server, are you hosting in an LMS or on a webserver?

I've run into something similar with our LMS, I was able to make it go away by changing the SCORM settings from SCORM 2004 to SCORM 1.2.

Edit > Preferences > Quiz > Reporting

Check enable reporting for the project

Change the Standard drop down from SCORM 2004 to SCORM 1.2

I recall finding that I could have edited the 'master' HTML files for all projects, or just the published HTML files for the affected project, to see if it could be resolved by a custom SCORM wrapper. I haven't pursued this, but it may be worth researching for your client.

TLCMediaDesign
Inspiring
August 21, 2015

You should start by checking what errors are being thrown in the console. Check the developer tools.

August 24, 2015

It's just hosted on an FTP at the moment for easy access for our clients.

When running the console the only errors I get are about the note.On function, I've fixed these locally but not on the FTP'd version yet. I'm just working locally for the time being (it's complicated, don't ask haha)

When I look at the local content with the note.On function issue sorted I get a complete blank in Chrome, Firefox and Firebug.

I'm totally stumped.

TLCMediaDesign
TLCMediaDesignCorrect answer
Inspiring
August 24, 2015

And your not seeing errors in Chrome or Firefox after to fix the noteOn?

By the way, along with changing noteOn and noteOff, you should also change webkitAudioContext to AudioContext; You can use the monkeypatch to take care of all of the issues with the audio.

I also unminify the CPXHRLoader.js, gets rid of some errors.

Can you remove that background and see if it is causing the issue.