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lizootoom
Known Participant
October 26, 2016
Answered

Font changing - Quicksand

  • October 26, 2016
  • 1 reply
  • 1336 views

Hello,

I have used a font (Quicksand) and when it uploads into our LMS, I can see if fine, but other users cannot.  (It reverts to a different font and looks so bad!).  I have had this happen with PowerPoint when the other person hasn't downloaded that particular font.  I thought because I am uploading a Captivate zip file, that wouldn't happen in this system.

Is there a way to ensure the font transfers to the LMS from the Captivate zip file?  Or should I just stick to regular fonts and if so, how do I know which ones work and which ones don't?

Thank you

    This topic has been closed for replies.
    Correct answer RodWard

    Stick to Web-Safe fonts or else convert the items that DO require a special font into a graphic so that it doesn't matter what the end user has on their system.

    When choosing fonts from the Properties tab in Captivate it displays the list of about 6 Web-Safe fonts in a special grouping right at the top.  You need to scroll the list up in order to see them.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity ExpertCorrect answer
    Community Expert
    October 27, 2016

    Stick to Web-Safe fonts or else convert the items that DO require a special font into a graphic so that it doesn't matter what the end user has on their system.

    When choosing fonts from the Properties tab in Captivate it displays the list of about 6 Web-Safe fonts in a special grouping right at the top.  You need to scroll the list up in order to see them.

    lizootoom
    lizootoomAuthor
    Known Participant
    October 27, 2016

    Thanks very much Rod.  I really appreciate it.

    I have also used Century Gothic which isn't in one of the web-safe fonts.  That seemed to work ok though.

    Thanks so much!

    RodWard
    Community Expert
    Community Expert
    October 27, 2016

    Century Gothic is a much more common font and is likely to be found on most desktop systems.

    However, if you're intending to create content for mobile devices you need to stick with the Web-Safe set as mobile devices don't have the kind of capacity required to store large amounts of fonts.  So what you might find would work and look as intended on an end user's desktop PC in HTML5 might not look at all the same on a tablet or phone.