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Participant
July 10, 2017
Question

How do I make a character appear correctly (during video playback) on a white background?

  • July 10, 2017
  • 1 reply
  • 111 views

Captivate_characterAs you can see by the image, the edges are blurry and it looks like she has something in her teeth! During preview, the playback is fine, but when playing the published video, the character appears like this.

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1 reply

chuck_jones_1
Inspiring
July 10, 2017

highResCharactersI experienced something similar last year.  If I recall correctly, I was able to resolve the issue with going to the preferences and checking the size and quality options. Also, did you check the option to bring in the high resolution images?