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matthewr89084599
Participating Frequently
April 27, 2016
Question

Images Sometimes Scaling Wrong, Buttons Turning Black

  • April 27, 2016
  • 1 reply
  • 206 views

I am having an issue when I publish and view my responsive projects on my iPhone where random images are scaled incorrectly and random buttons show up as black boxes. It seems to be completely random even within the same project if I close it and launch it again. I've cleared my cache and tried Chrome and Safari. I am publishing my projects as SCORM 2004 packages. Dies anyone know of anything with Captivate that might be causing this or is the problem likely somewhere else?

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    April 27, 2016

    How did you set up the Position properties for the wrong scaling images?

    Are you using normal or shape buttons and did you check states for those

    buttons? How do you test: after publishing to a webserver or LMS?

    On Apr 27, 2016 8:05 AM, "matthewr89084599" <forums_noreply@adobe.com>

    M
    matthewr89084599Author
    Participating Frequently
    April 27, 2016

    The images that are effected seem to be random each time I run the package, so there all different types of Position properties. Is it best practice to use the same type of property (%, px, auto, %relative) across all break points? The way I have it now, mobile is usually different than desktop and tablet.

    I'm using image buttons with different images for up, over, and down states.

    We are publishing to a licensed Rustici SCORM Engine.

    Lilybiri
    Lilybiri
    Legend
    April 27, 2016

    You can choose other properties for breakpoint views, but is in between the views that you probably see the bad rescaling. For objects where you want to keep the width/height ratio, best practice is to set the Width (most important in responsive projects) to % and the Height to Auto. That way the width will always be referenced to the total width of your screen, and Auto for the Height means that the ratio will be kept fixed.

    Old image buttons (I never use them anymore, replace them by shape buttons filled with images): not sure what the reason is, but did you check the size properties as well (see above)?

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