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emilyf35343983
emilyf35343983
Inspiring
September 4, 2015
Question

Import image errors

  • September 4, 2015
  • 2 replies
  • 221 views

I have an image which I can import into a blank responsive project but when I try to import the same image into an existing project I receive an error message that the image is corrupted or the wrong file type, which it obviously is not.

Can anyone help?

This topic has been closed for replies.

2 replies

emilyf35343983
emilyf35343983Author
Inspiring
September 4, 2015

Hi Rick thanks for the reply!

Captivate on my machine seems to get very confused and overwhelmed easily.

Sorted this out by closing the program and re-opening it (very technical)

This seems to be the answer for a lot of my problems.

Thank you again!

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
September 4, 2015

Sounds like you may need to Clear out your Project Cache using the button provided in the Preferences dialog.

Captiv8r
Captiv8r
Legend
September 4, 2015

Hi there

Perhaps present the image using the Windows Preview, then use Captivate to "record" it by capturing the preview window?

Other than that, use perhaps TechSmith SnagIt or another screen capture application to manipulate the image.

Cheers... Rick

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