Installer failed to initialise

Hi,

When installing Adobe Captivate, I got the following message:

"installed failed to initialise. Please download Adobe Support Advisor to detect the problem"

But I could not find Adobe Support Advisor on the Adobe website and further searches show that this item has been discontinued!

Can anyone help?

Regards,

Ju.

This topic has been closed for replies.

Participating Frequently

Hi Ju,

Can you please let me know the OS you are using? If you are using Mac OS Sierra then please try the steps at the following link:

https://helpx.adobe.com/captivate/kb/captivate-installation-mac-fails.html

Regards,

Mayank