Skip to main content
teresah9791625
teresah9791625
Known Participant
September 20, 2016
Answered

Knowledgecheck Questions

  • September 20, 2016
  • 2 replies
  • 601 views

How do you edit where the back buttons takes the user if they miss the knowledge check question. I don't want it to go to the previous slide, I want it to go several slides back. I don't see where you can edit the action of the back button.

Also, in the knowledge check interaction, if the user gets it wrong and I display the incorrect feedback and say try again. If the user clicks another answer, it just clears the incorrect feedback, so the user has to click twice to actually select another answer. Is there a way to change this in the knowledge check interaction?

    This topic has been closed for replies.
    Correct answer Lilybiri

    Yes, the design for the Submit process is identical to the one used for normal Quiz slides. You need to warn the user that a second click is needed either to Retry the question or to release the playhead (on Success or after Last Attempt). If you don't like that, you have to tweak the Submit process so that the first step is skipped, which means working with custom feedback messages while deleting the default ones. This tweak has not changed and is explained in:

    Question Question Slides in Captivate - Captivate blog

    2 replies

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    September 21, 2016

    Selecting a second attempt will always require the first click to clear out the previous caption and the second click to make another attempt. Unfortunately it's always been this way in Captivate (well as far back as I can remember). You could always suggest it using the Bug/Feature Request button to the right.

     

    Here is a video I did a few months back on my workflow for creating Knowledge Check questions. Perhaps you might find it helpful with setting up your remediation (going back to where the knowledge was originally taught).

    Adobe Captivate Knowledge Checks

    Paul Wilson, CTDP
    Lilybiri
    Lilybiri
    Legend
    September 20, 2016

    The back button is an embedded object, and like other embedded objects you cannot control it at all.

    The only workaround I see is to use a shape button instead of that embedded object. That is the only interactive object allowed on a question slide, and it can be controlled.

    I don't understand totally your second question: what did you change to the setup of the KC slide? Normal setup is to have no incorrect message but a Retry message and the number of attempts is set to Infinite. What did you change to the setup?

    teresah9791625
    teresah9791625Author
    Known Participant
    September 20, 2016

    I changed the setup to 2 attempts with 2 fail messages. The problem is when displays failure message, it expects user to click anywhere to remove message and then user has to click again to select an answer.

    Lilybiri
    LilybiriCorrect answer
    Legend
    September 20, 2016

    Yes, the design for the Submit process is identical to the one used for normal Quiz slides. You need to warn the user that a second click is needed either to Retry the question or to release the playhead (on Success or after Last Attempt). If you don't like that, you have to tweak the Submit process so that the first step is skipped, which means working with custom feedback messages while deleting the default ones. This tweak has not changed and is explained in:

    Question Question Slides in Captivate - Captivate blog

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices