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Inspiring
December 30, 2015
Question

New Flash Player Update (20.0.0.267) for windows wont play Captivate Fake Flash Published Projects

  • December 30, 2015
  • 2 replies
  • 1457 views

This is a real problem and it's the second time Adobe Developers make this mistake. After the latest flash player update All Projects published as EXE show a white screen and do not play. Please someone tell me there is a quick fix this time?

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    2 replies

    Sankaram
    Adobe Employee
    Adobe Employee
    January 4, 2016

    Hi Gian Luca Noia,

         Sorry for the inconvenience. Flash Player team is working on it. I will update Once it is fixed.

    Thanks,

    Sankaram.

    Known Participant
    January 5, 2016

    Can you provide any estimate of how long before this is fixed?

    jeanrougeAuthor
    Inspiring
    December 31, 2015

    FIX THIS!!!

    RodWard
    Community Expert
    Community Expert
    December 31, 2015

    Maybe your anger would be better directed to the Flash forum?  I think you will find that the Adobe Captivate team is probably powerless to resolve this issue at the moment. 

    In the past when similar issues surfaced with a new version of Flash Player it required yet another version to be released to solve the issue.

    In any case, shouting at the Captivate User Forum is not a solution.

    jeanrougeAuthor
    Inspiring
    December 31, 2015

    I am shouting at the Adobe User Forum in general.

    After having past the last couple of nights apologizing to thousands of customers I think I have the right to be a little angry.

    Posting on the Flash Forum would do very little in my opinion. Adobe needs to do a cross platform compatibility checks (at least of their own products) before releasing new updates.

    Maybe better communication between the various Adobe developers would help.