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R
rikg62915124
Participant
October 13, 2015
Question

No audio when I open Adobe Captivate 8 HTML5 project in Safari 9

  • October 13, 2015
  • 1 reply
  • 574 views

I have the following situation:

I publish my HTML responsive project (Adobe Captivate 😎 on a IIS server with SSL (https) security. When I open this project on Chrome/ IE on PC/Macbook: no problems at all.

When I open this project in Safari on Macbook or IPad: no audio and long loading.

Also when I open the project on my Android phone on Chrome or Iphone: No audio.

Now when I publish the project on a non-ssl http:// IIS server the audio DOES work on Safari and phones.

Does anyone know what to do? Do I have to change IIS settings or is this a Safari setting? Does anyone know why there is different behaviour between the browsers?

    This topic has been closed for replies.

    1 reply

    TLCMediaDesign
    TLCMediaDesign
    Inspiring
    October 14, 2015

    Doing a little research, If you are serving audio content over https you need to have a valid certificate or it will not play on iOS devices (or on Safari on a Mac).

    R
    rikg62915124Author
    Participant
    October 15, 2015

    Thank you for your reply. I also found some more issues with html5 audio and SSL on google. I will have a look at the certificate and its configuration. When I know more I will post it here.

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