Smart shape buttons don't work in scalable html5 output

Question

I'm experiencing an annoying error I can't seem to solve. I have a number of courses created throughout the last year - originally the courses were published as SWF. Now I want to publish them as scalable html5, but for each and every course smart shapes used as buttons don't work. (the courses were created in CP8, which I'm still using)

- if I publish as SWF, they work

- If I publish as HTML5, they work

- If I create a brand new project and publish as scalable HTML5, they work

- I've tested the course in two separate LMSs with the same results

- It's only existing courses published as scalable HTML5 that don't work

Can anyone think of a reason (or setting) that may cause this problem? (Adobe support weren't able to help as they couldn't recreate the problem)

RodWard · Answer

Scalable HTML is responsible for lots of issues. I suggest you avoid it.

Even when it does work and doesn't foul something else up, scaling the content always means a loss of resolution and clarity in the content.

If you have Captivate 8 or 9, and you really must have content that scales, try using Responsive projects in future.

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