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March 22, 2017
Question

Text displaying poorly on screens smaller than the project size

  • March 22, 2017
  • 2 replies
  • 165 views

Hi All,

I wonder whether I asked this before and if I have apologies.

Some of our eLearning projects have been developed at a high (1440x900) resolution as our staff are moving to 24" monitors running at 1920x1080. Unfortunately, if the resulting eLearning is viewed on a smaller screen e.g. 17" running running at 1024x768, the text is quite dotty and hard to read. Clearly, the published file isn't rescaling well.

I have changed a few settings like Advanced Project Compression and Compress SWF file, I have also left Scalable HTML content turned on.

Any ideas?

TIA

Andrew

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    2 replies

    Paul Wilson CTDP
    Community Expert
    Community Expert
    March 23, 2017

    Something to consider, when you create a non-responsive project (Blank Projects), all text items are converted to images. If you design a responsive project all text items (shapes and captions) will retain the actual text. As long as you use web safe fonts this will greatly improve the appearance of items that include text.

    Paul Wilson, CTDP
    RodWard
    Community Expert
    Community Expert
    March 23, 2017

    Downscaling or upscaling content will always result in some degradation of the resolution.

    You can try ensuring that all slides are set to High Quality 24bit, but I don't think you will completely get rid of this issue. 

    Captivate content is always at its most crisp and clear when at 100%, not scaled.

    March 23, 2017

    Thanks Rob,

    The slides are all high quality. I guess we will have to work with smaller templates until we can get everyone on board with the higher resolution.

    Andrew