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Participant
December 9, 2017
Question

Urgent: Phone Gap 3.7.0 not supported

  • December 9, 2017
  • 1 reply
  • 261 views

Hi, 

I'm using Adobe Captivate 2017 and I am trying to use the "publish for devices (app) feature so I can make my course into an android app. I have created the certificate/key. When I enter the key on phone gap build, and the progress bar for the upload hits 100% I get an error message: Phone gap 3.7.0 not supported. I need an urgent fix for this as my team is planning to complete this project early next week. Any help would be greatly appreciated. 

 

Thanks very much! 

 

Jessica 

 
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1 reply

Adobe Employee
January 8, 2018

Hi,

 

Please try to download the XML file from link and replace it under Captivate installation folder give below:

 

Download the XML file from here: Shared Files - Acrobat.com

 

For Windows 32 Bit Machine:

C:\Program Files (x86)\Adobe\Adobe Captivate 2017\Templates\Publish

 

For Windows 64 Bit machine:

C:\Program Files\Adobe\Adobe Captivate 2017 x64\Templates\Publish

 

For MAC:

Applications>Adobe Captivate 2017>Templates>Publish

 

Once done please try again to publish it to PhoneGap. Let me know if you still face any issues.

 

Regards

Ashish Kumar

Adobe Systems