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michael_bean
Participant
August 28, 2015
Question

Weird file folders

  • August 28, 2015
  • 1 reply
  • 338 views

I'm a long-time Captivate user and all of a sudden my Captivate projects folder is getting flooded by a series of files when I open a captivate project (see screen shot). Are these temp files that I can delete? Why are they appearing?

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    August 28, 2015

    Danger Will Robinson! Danger!

    Those folders are indicating that you're currently storing your CPTX project files in the same folder configured as your Project Cache folder.  One day you might have clicked the Clear Cache button in Preferences and thereby nuked all of your CPTX files.

    Either go into Project Preferences > General > Default Locations and change the Cache folder to another folder location immediately. Or else move your CPTX files OUT of the current cache folder and put them somewhere separate altogether.

      Lilybiri
      Lilybiri
      Legend
      August 28, 2015

      To add to Rod's warning, I have seen this several times on these forums, mostly because the default paths were moved to a networked drive. Is that perhaps the case?

      M
      michael_beanAuthor
      Participant
      August 28, 2015

      Yes - that is exactly true! Thank you Lilybiri!

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