Skip to main content
P
pcledera
Participant
April 6, 2017
Answered

Why text & graphics are missing when exporting in html5

  • April 6, 2017
  • 1 reply
  • 196 views

Imported  Power Point Project to Captivate 8, published it in swf/html5 format. While the swf videos worked fine but in HTML5 the text & graphics are missing. 

 

Thanks for the help.

    This topic has been closed for replies.
    Correct answer HimanshuSatija

    Hi,

    Welcome to Adobe Forums.

    Did you import the powerpoint in Captivate using the High Fidelity option checked, If not then reimport the presentation and then check the behavior.

    Also check the point version of Adobe Captivate you are using (Go to Help > About Adobe Captivate), Make sure that it must be updated to 8.0.3.290.

    Regards

    Himanshu

    1 reply

    HimanshuSatija
    Adobe Employee
    HimanshuSatijaCorrect answer
    Adobe Employee
    April 6, 2017

    Hi,

    Welcome to Adobe Forums.

    Did you import the powerpoint in Captivate using the High Fidelity option checked, If not then reimport the presentation and then check the behavior.

    Also check the point version of Adobe Captivate you are using (Go to Help > About Adobe Captivate), Make sure that it must be updated to 8.0.3.290.

    Regards

    Himanshu

    P
    pclederaAuthor
    Participant
    April 7, 2017

    Thanks Himanshu!

    I did initially import the Power Point  in Captivate 8 using the High |fidelity option checked that's where the text & graphics went missing, thus what I did was re-import it without using the High Fidelity option and it worked perfectly.

    Thanks again,

    Patrick

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices