Youtube Widget Alignment Issues (bug)
I've had issues with the alignment of the Youtube Widget in the center of the presentation in Captivate 9. It looks as though it's aligned in the presentation correctly but when you preview and even publish the files it shows the widget a little off centered. This makes it extremely difficult to make the video look good and in line with other things on the same slide. It's harder to notice on large screens if you have lots of white space on each side of the video, but the smaller the screen size the more noticeable it becomes. Like i said it's not a huge difference, but only a few pixels off. But i can tell and i know my client will be able to as well. I've attached two screenshots below. In the "Edit Mode" image you can see the widget aligned in the center, but in the "Preview Mode" image you can see that it has actually shifted to the right of the frame.
The only work around i've found is to center the video then preview...then adjust the size of the video accordingly, then preview....then adjust the video again, then preview...you get the point. This is an extremely meticulous process and makes it even more challenging when using a mobile template as you have to do this across various screen sizes. I did a screenshare with Adobe support and they couldn't figure it out and said it must be a bug and would get back to me, but i've heard nothing back in 3 weeks and need to finish up these projects. Anyone have advice or have encountered the same problem.
I've already tried to:
- Delete the widget
- Delete the slide
- Try it in a different presentation
- Change the Youtube URL
Thanks for your feedback!
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