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Participant
August 21, 2008
Question

Can't Logon to CF Administrator in CF8

  • August 21, 2008
  • 3 replies
  • 353 views
Hi everyone,

I'm trying to upgrade one of our company servers from CF5 to CF8. I downloaded and installed the trial version of CF8 and installed it. Everything installs fine, but when I try to use the CF Administrator I run into problems. The very first time I run the administrator after the install, I can logon, but when I try to add a datasource (MSSQL) and click add, IE says "Internet Explorer cannot display the webpage." If I quit IE and try to logon to the administrator again I get the login page, but when I click login I get the message above every time and can't log back in. (When I try it using Firefox I get "The connection to the server was reset while the page was loading.")

The server is running Windows 2003 Server and IIS6. I searched around but didn't see any solutions for the problem I'm having but did make sure that IIS was looking in the right places for the CFIDE folder and that the mappings for ColdFusion extensions were correct. I'm not a server or IIS guy, so I'm hoping some can point to places to look to fix the problem.

Thanks.
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3 replies

August 21, 2008
If you are using the JRUN/J2EE config your settings should look something like this. (Paths could be different depending on your install)

IIS Properties on the website
Home Directory Tab
Configuration... button

Wildcard Application Maps
D:\JRun4\lib\wsconfig\4\jrun_iis6_wildcard.dll

.cf* extensions should be pointed to something like
D:\JRun4\lib\wsconfig\jrun_iis6.dll

If that does not do it you can ping me offline and I will see if I can help.
jblayter [at] gmail.com
August 21, 2008
Just trying to see if we could see a URL that it might be failing on.
Have you uninstalled CF5? While I don't think that should get in the way it might point to part of the configuration that it is pointing back to CF5 instead of CF8.

What install did you do when you installed CF8? Server configuration or J2EE w/ JRUN?

Thanks,

John
August 21, 2008
There are a couple of places to start.
1. First thing is that you need to turn off HTTP friendly error messages in IE. Go to Tools > Internet Options > Advanced and make sure it is unchecked
2. Explore the site files through IIS. Make sure that the CFIDE folder is set to the correct directory
3. In IIS make sure that the .cfc, .cfm files are pointed towards CF8 and not at CF5.
Participant
August 21, 2008
jblayter,

Thanks for taking the time to help. I've already done #2 and #3 and those are all pointing to the right places. I did #1, but did see anything different in IE when I tried to logon.