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A
Anonymous
April 7, 2009
Question

CFPRINT producing blank rectangular sections in printed output

  • April 7, 2009
  • 1 reply
  • 762 views

Running CF 8,0,1,195765 Standard on Windows Server 2003, Sun Java v. 1.6.0_04 and jpedal.jar of 1,665,959 bytes in size.


Some vendor-supplied PDFs are printing with blank rectangular areas (approx. 1" x 5") and not always in the same positions if printed multiple times.  Other vendor-supplied PDFs always print correctly.  jpedal.jar file was updated to version supplied by Adobe Support.


Completely outside the realm of CF8 I have printed a problematic PDF with (1) FoxIt Reader v. 3.0 Build 1506 and (2) PDF-XChange Viewer v2.0 Build 41.5; both print the document extremely quickly and perfectly.  Interestingly, JPedal's PDF viewer (located on http://jpedal.org) was able to read the PDF file, send the data to my Xerox printer, but the printer threw an error and never printed any sheets.


My question: why would <CFPRINT> not also print the same PDF correctly?

Thank you.

This topic has been closed for replies.

1 reply

G
ghouser
Inspiring
April 7, 2009

I ran across this exact problem. It was solved by making sure all clients were using the latest and greatest Reader version.

A
Anonymous
April 7, 2009

Thanks, but there are no clients diretcly involved in my scenario.  The PDFs in question are supplied to us and I print them, completely unaltered, with <CFPRINT>.  When you write "clients," are you referring to entities who created the PDFs?

G
ghouser
Inspiring
April 7, 2009

What I found was that the computer where the PDF files were created and the computer where the files are viewed and/or printed, needed to be using the same version of Acrobat Reader. Also, if possible, have the same printer drivers installed. It all came down to software version differences.

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