Question
Log File Error - Is this my Responsibility?
Hi server admin people,
I'm a customer who is trying to kill an application hosted by my ISP. I've removed and deleted all related directories and files on my ISP's server and told them I don't need ColdFusion support anymore. However, they want to continue charging me because their server is getting bogged down by calls to a cfm page that no longer exists. The error log file is below. I don't know how to fix the problem. Should I have to? I guess my expectation would be that this is some attack my ISP should know how to handle. Greatly appreciate anyone taking the time to look and advise. Here are the repeating lines in the server's log file my ISP provided me with:
"Error","jrpp-611","12/24/08","19:32:35",,"File not found: /Intranet/processaskquestion.cfm The specific sequence of files included or processed is: F:\InetPub\Webhost\Testing\Intranet\processaskquestion.cfm "
coldfusion.runtime.TemplateNotFoundException: File not found: /Intranet/processaskquestion.cfm
at coldfusion.filter.PathFilter.invoke(PathFilter.java:77)
at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:47)
at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:52)
at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:35)
at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:43)
at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
at coldfusion.CfmServlet.service(CfmServlet.java:105)
at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:252)
at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:527)
at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:192)
at jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:348)
at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:451)
at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:294)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)
Sincerely, Paul.
I'm a customer who is trying to kill an application hosted by my ISP. I've removed and deleted all related directories and files on my ISP's server and told them I don't need ColdFusion support anymore. However, they want to continue charging me because their server is getting bogged down by calls to a cfm page that no longer exists. The error log file is below. I don't know how to fix the problem. Should I have to? I guess my expectation would be that this is some attack my ISP should know how to handle. Greatly appreciate anyone taking the time to look and advise. Here are the repeating lines in the server's log file my ISP provided me with:
"Error","jrpp-611","12/24/08","19:32:35",,"File not found: /Intranet/processaskquestion.cfm The specific sequence of files included or processed is: F:\InetPub\Webhost\Testing\Intranet\processaskquestion.cfm "
coldfusion.runtime.TemplateNotFoundException: File not found: /Intranet/processaskquestion.cfm
at coldfusion.filter.PathFilter.invoke(PathFilter.java:77)
at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:47)
at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:52)
at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:35)
at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:43)
at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
at coldfusion.CfmServlet.service(CfmServlet.java:105)
at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:252)
at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:527)
at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:192)
at jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:348)
at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:451)
at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:294)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)
Sincerely, Paul.
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