クレディットカードにトラブル

他のカードをお持ちであれば、そちらに切り替えて対応しましょう。

https://helpx.adobe.com/jp/x-productkb/policy-pricing/cpsid_824881.html

他にカードをお持ちでない場合はチャットサポートに相談してみてください。

サポート問い合わせに関する日本語のヘルプは下記になります。

https://helpx.adobe.com/jp/x-productkb/policy-pricing/cq1215210111.html

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730