adobe stock payment

Question

I have made payements to my adobe stock. I am getting emails stating that I have not made any payments. I have checked my bank account and it has taken the money out for the adobe stock.

John T Smith · Answer

Log-in to your account and click this link https://account.adobe.com/products

or

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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