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Question

I was under a special discount with creative cloud which i've been with for over a decade.

I was sent to the hospital via 911/ambulance in June 2021. I was in the hospital then physical rehab until just about a week ago.

I was hoping to just restart my subscription but it is gone now and I would have to pay full price to sign up again.

How can I reach support directly to handle this? there weren't any emails listed in my main account (this is not that account) and I can't find a way to contact them

Peru Bob · Accepted Answer

Please go to Adobe Customer Service:https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.Type "Agent" in the chat box to bypass the chatbot and be connected to a person.You may also be able to contact Adobe by phone:https://helpx.adobe.com/contact/phone.html

Peru Bob · Answer

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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