billing

Question

How can I delete this account. I cancelled the free version the same day I downloaded it and deleted it.! I haven't bought anything but it's keeps telling me I have Illustrator I don't! I NEVER want to use Illustrator it's far too expensive with our R currency and I make sure that I have no money on my credit card. PLEASE delete my account!!!

I have to inform my bank about your fraudulent billings.

Nancy OShea · Answer

This user-to-user forum can't help you with billing & account matters.

If you cancelled as claimed, you should have received a confirmation email. Check your spam folder.

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

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