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Nancy OShea
Community Expert
Community Expert
November 30, 2019

Are you a first-time customer?  Black Friday & Cyber Monday  deals are  available only to 1st time customers of the 12 month Creative Cloud All Apps plan.  

 

Log-in to your Adobe account to confirm your order is what you think it should be. 

https://account.adobe.com/plans

 

If you still need help, scroll down to the Contact Adobe button.  In the chat box, type Billing Agent followed by Enter/Return key and wait for a human.

 

 

 

Nancy O'Shea— Product User & Community Expert
Just Shoot Me
Legend
November 30, 2019

What part of the world are you in?

Not sure if the US A Black Friday specials are World Wide.

Tacafy大尉
Legend
December 1, 2019

Just Shoot Me,
Apparently I deleted my post, but your view seems narrow.
Black Friday offers were made not only in the US but also in Europe and Japan.
that's all.

Just Shoot Me
Legend
December 1, 2019

You can think anything you like. Even that I have a Narrow View.

 

As far as I know, knew, Black Friday sales was/are a phenomenon in the US A starting the day After our Thanksgiving holiday.

Do they celebrate Thanksgiving in Japan? I guess you might as we occupied Japan after the 2nd WW for some time.

 

Cyber Monday was for the rest of the world to Mimic our Black Friday sales.

 

And YOU Can't Delete a post once posted on this forum system. Only Staff can do that. Maybe someone Reported it and or marked it as Spam which may of made it go to one of the hidden forums and or to the Abuse forum.

 

You might want to practice Restraint of Tongue, Pen and Keyboard in the future.

Just sayin.

John T Smith
Community Expert
Community Expert
November 30, 2019

This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html