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Participant
September 24, 2020
Question

cambiar mi plan

  • September 24, 2020
  • 2 replies
  • 211 views

Quiero cambiar mi plan anual por otro plan que es menos costoso pero cada vez que lo intento me sale un anuncio diciendo que no puedo y que lo intente denuevo.

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2 replies

Peru Bob
Community Expert
Community Expert
September 24, 2020

Moved to the Account, Payment, & Plan forum.

Peru Bob
Community Expert
Community Expert
September 24, 2020

You can only change it from your account if you purchased it directly from Adobe.

If not purchased directly from Adobe, you need to contact the vendor from which it was purchasd.

See here:

https://helpx.adobe.com/manage-account/using/change-plan.html