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Participant
June 27, 2020
Question

Cancel free trial of subscription

  • June 27, 2020
  • 2 replies
  • 202 views

Hi i want to cancel before 29 June,  its the date the  free trial ends.   so i don't wish to be incurred with subscription fees,  hope you could reply to this email.  Thank you.

Ryoko Malcolm 

    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Legend
    June 27, 2020

    I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum, Account, Payment & Plan.


    I hope this helps. Best of luck to you.

    Community Expert
    June 27, 2020

    Hello,
    Try the following link for steps on how to cancel your subscription

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    If it does not work then you will have to contact support. These are peer to peer forums and no one here has access to your account information. Click on the following link
    https://helpx.adobe.com/contact.html
    Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
    Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y

    -Manan

    -Manan