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Participant
February 11, 2022
Answered

Cancelamento

  • February 11, 2022
  • 2 replies
  • 547 views
  • Quero cancelar minha conta porem estao cobrando uma taxa

eu fiz um teste gratuito e agora estao me cobrando

nem me deram chances para cancelar o plano

nao tenho dinheiro

    Correct answer Peru Bob

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    February 11, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    February 11, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html