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cynthia5E23
Participant
December 19, 2020
Question

Cancelar

  • December 19, 2020
  • 1 reply
  • 168 views

Como puedo cancelar mi cuenta, me estan cobrando y la verdad no lo ocupo, no necesito los programas. Acabo mi tiempor de prueba ayer y no pude cancelar por problemas tecnicos.

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 19, 2020

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -or Chat link https://helpx.adobe.com/contact/support.html

    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

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