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M
Miguel5C13
Participant
September 24, 2021
Answered

Cancelar plan URGENTE

  • September 24, 2021
  • 1 reply
  • 727 views

Necesito ayuda, me siento estafado. Contrate el plan de adobe por un año desde septiembre de 2020. Ahora cveo que se renovo automaticamente Y QUE SI QUIERO CANCELAR DEBO PAGAR EL EQUIVALENTE A 100 DOLARES. Yo contrate el plan anual de pago mensual precisamente desde septiembre de 2020 a septiembre de 2021. Si se renueva automaticamente y no me dan opcion de cancelar sin paga un monto tan alto no es una forma ilegal de sostenerme ahi adentro? De verdad no puedo pagarlo y necesito salir

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Miguel, sorry you are encountering problems completing the cancellation process listed in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.  If you need any assistance, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen.  If the chat window fails to open or is unresponsive, please use a different device to cancel.

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity ManagerCorrect answer
    Community Manager
    September 24, 2021

    Miguel, sorry you are encountering problems completing the cancellation process listed in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.  If you need any assistance, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen.  If the chat window fails to open or is unresponsive, please use a different device to cancel.

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