Skip to main content
Participant
May 14, 2021
Question

cancellation with no fee

  • May 14, 2021
  • 3 replies
  • 298 views

hi, do you know when to cancel subscription before renewal without paying cancellation fee? For example mine Renews automatically on Jan 10, 2022. If I cancel now I have to pay £80.

When can I cancel before, renewal, a month before, a week?

Sadly no clear information on that, not that I found. Quite annoying that people can't find these things without struggling. 

 

    This topic has been closed for replies.

    3 replies

    Inspiring
    May 18, 2021

    Hi,

    Thank you for posting your query here.

     

    Please Cancel your Subscription any time after Dec 10, 2022 until Jan 10, 2022 to avoid Early termination fee. 

    Thank you.

    Peru Bob
    Community Expert
    Community Expert
    May 14, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    May 14, 2021
    Participant
    May 15, 2021
    That page doesn't tell you when you can cancel without paying the fee. It
    just tells how to cancel but doesn't provide advice how long before the
    deadline.
    LinSims
    Community Expert
    Community Expert
    May 17, 2021

    Cancel within the last month of the subscription to avoid paying the fee.