cancellation with no fee

Forum|Forum|4 years ago
May 14, 2021
3 replies
298 views

hi, do you know when to cancel subscription before renewal without paying cancellation fee? For example mine Renews automatically on Jan 10, 2022. If I cancel now I have to pay £80.

When can I cancel before, renewal, a month before, a week?

Sadly no clear information on that, not that I found. Quite annoying that people can't find these things without struggling.

This topic has been closed for replies.

D

Dj_Creative_enthusiast

Inspiring

Hi,

Thank you for posting your query here.

Please Cancel your Subscription any time after Dec 10, 2022 until Jan 10, 2022 to avoid Early termination fee.

Thank you.

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

Peru Bob

Community Expert

See here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

G

gianpaolop75677124Author

Participant

That page doesn't tell you when you can cancel without paying the fee. It
just tells how to cancel but doesn't provide advice how long before the
deadline.

LinSims

Community Expert

Cancel within the last month of the subscription to avoid paying the fee.

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