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Participant
June 11, 2021
Question

Cancelling a Education Account

  • June 11, 2021
  • 2 replies
  • 233 views

Hi everyone, I recently graduated from University, and no longer need my Adobe! I have an education account, and would have to contact my administator, but have no idea who that is. I was wondering if anyone knows how to cancel without contacting your administator?

 

Thanks so much! 🙂 

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    2 replies

    John T Smith
    Community Expert
    Community Expert
    June 11, 2021

    Nobody here can help... and Adobe support may not be able to help... you need to call your school office and ask them

     

    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -make sure that your browser does NOT block ads, scripts, or pop-ups
    -you must also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or https://helpx.adobe.com/contact/phone.html
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Peru Bob
    Community Expert
    Community Expert
    June 11, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.