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R
Rododendron
Participant
March 10, 2020
Question

Cancelling Plan

  • March 10, 2020
  • 1 reply
  • 177 views

So.. I  have a little problem. I claimed free trial for photoshop 1 week of it. But I forgot to cancel that before it expired and now I'm screwed because I can not cancel that plan can someone please help me? I don't have a money to pay 25$.

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1 reply

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
March 10, 2020

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

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