Change payplan

Question

Hi,

I have already "Creative cloud all programs" plan and pay monthly full price.

Now I have started to study at the University and want to change my payment to a cheaper payplan with a student discount.

When i try to do this at you website it tells me that i already have the full program and cant change.

Can you help me with this please.

John T Smith · Answer

You have to cancel your old plan to be able to buy a new plan

Customer support (which this is NOT) may be able to help you do the switch without the usual cancellation fee

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