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Participant
October 31, 2021
Question

Changed my plan and it took my access instantly

  • October 31, 2021
  • 1 reply
  • 191 views

I changed my plan ready for my next month payment and instead of waiting for the next month cycle it changed instantly. So I have lost access to programs I have already paid for in this month??

 

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1 reply

kglad
Community Expert
Community Expert
October 31, 2021

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human