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Participant
January 12, 2022
Question

Confuse with the plan

  • January 12, 2022
  • 3 replies
  • 165 views

I already purchase plan on above but when i log-in for Adobe Premiere Pro still need buy the application. should I purchase the plan on the bottom? Can you give me the differences between that plan? Now I am active students in the University. I hope I can get best price for buying. Thank you 

 

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3 replies

Nancy OShea
Community Expert
Community Expert
January 13, 2022

After installing.  Restart your computer.

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > Sign-in to Creative Cloud with your paid ID and password.

 

 

Nancy O'Shea— Product User & Community Expert
Legend
January 12, 2022

But, DO NOT PURCHASE. Your plan already gives you access to Premiere Pro, something needs to be fixed. The second picture you post is just the full price; you paid the academic price, but get all the same apps.

 

Make sure your Creative Cloud app is logged on with the account which paid for the plan, of course, that is how it knows.

Community Expert
January 12, 2022

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.htmlIf it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

The difference between both the plans is that it seems the first one is a student/teachers subscription and is discounted, also its a yearly plan so early cancellation incurs a cancellation fees.
-Manan

-Manan