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tpgusl48
Participant
April 9, 2020
Question

forgot to cancel free trial

  • April 9, 2020
  • 2 replies
  • 7069 views

Hi.

I wanted to cancel the free trial, but I couldn't because I didn't know how to do it, and 24,000 won was withdrawn from my bank account today. I want to cancel it and get a refund.

This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
April 9, 2020

Tpgusl48, I am sorry, but please see http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html for steps you can take to cancel your membership.

 

If you need assistance with the process or are seeking a refund, then please begin a chat session with our support team at https://helpx.adobe.com/contact.html.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 9, 2020

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

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