Haven't received email to confirm student status?

Question

Hi,I purchased a Creative Cloud plan after talking to an agent on the phone on Wednesday. I have not yet received an email to verify my student status. Is this normal?Thanks.

kglad · Answer

you typically would have heard by now.

check your account to see if you already have a student subscription (using your student id = student email address), https://account.adobe.com

if not, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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