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Participant
March 6, 2020
Question

How can I sign-in again on the same account that I deleted?

  • March 6, 2020
  • 3 replies
  • 329 views

 

How can I resign-in the same accounts that I deleted accounts?

I had signed in with the wrong date of birth in the first place so I deleted the whole account.

After that, I want to re-sign in but login alert said that my account is existed and inactivate for login.

Is there any way to activate a have been deleted account?

 

[Topic edited for clarity by moderator.]

 

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Community Expert
March 6, 2020

Create a new account with a different e-mail.

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
March 6, 2020

No.  A deleted account is gone forever.  There is no way to bring it back from the dead.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
March 6, 2020

Other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730