How can I speak to a real person at Adobe?

Forum|Forum|3 years ago
April 14, 2022
3 replies
427 views

Hello

Finding it hard to find how I can speak to someone in a chat or on the phone from the UK.

Can anyone help?

Thanks

This topic has been closed for replies.

Correct answer LinSims

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

R

Robin249139193c0w

Participating Frequently

It is annoying, if not frustrating to call and then get hung up on. Teams meetings never happen, They never connect. I am spending tons of money on these products and I cannot get a Sales rep or support person to call me. I have both business account as well. I need support for mostly billing (To get costs under control) and product support as many of the products are crashing (Windows 11). We have alwasy had issues with the AdobeARM update. For years this has been an issue.

I have even considered calling the CEO to ask for help.

HELP!

LinSims

Correct answer

Community Expert

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

T

Test Screen Name

Legend

When you connect in the chat just type AGENT, and it will know you want to talk to a real person. Be prepared for a long wait.

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