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Anya5
Anya5
Participant
July 13, 2020
Question

How to contact adobe?

  • July 13, 2020
  • 3 replies
  • 221 views

How to contact adobe? I'm being charged twice for one subscription. Can't find a way to reach them anywhere App Store is not helping. 

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    July 14, 2020

    App Store??

    Please log-in to your account below to get a handle on what you're paying for.   Click Manage Plans. 
    https://account.adobe.com/plans
    If you still need help, scroll down to Support on the same page and click on Contact Adobe.

     

    Nancy O'Shea— Product User & Community Expert
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 13, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the account forum.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 13, 2020

    You will need to go to Adobe Customer Service for that:
    https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

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