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Participant
June 3, 2021
Answered

I can't undo plan without loss of my funds

  • June 3, 2021
  • 2 replies
  • 332 views

Long time ago I had bought InDesign and when I made my project I forgot to interrupt the plan. And now I have notification that there is not enough money on my card to pay. Can I und my plan without payment for this month?! My father will kill me...

This topic has been closed for replies.
Correct answer Manan Joshi

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Cancellation can result in cancellation fees, if you are shown that you need to pay cancellation fees or if you have issues doing the cancellation yourself, contact support and talk about cancellation and waiving off the cancellation fess they will help as much as they can. To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

2 replies

Manan JoshiCommunity ExpertCorrect answer
Community Expert
June 3, 2021

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Cancellation can result in cancellation fees, if you are shown that you need to pay cancellation fees or if you have issues doing the cancellation yourself, contact support and talk about cancellation and waiving off the cancellation fess they will help as much as they can. To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
VasilyboyAuthor
Participant
June 3, 2021

Thank you! You save my life:))\

 

VasilyboyAuthor
Participant
June 3, 2021

Pleeeeeease, answer me!!